PremierCoffeeMakers.com always offers you the lowest price, but we think that is only half of what it takes to give 100% customer satisfaction. If you have any problem within 30 days, you can have a refund or we will gladly offer you a replacement unit. We strive to bring you the best price, quality and service you deserve...all guaranteed by our exclusive Premier Promise™. So shop at PremierCoffeeMakers.com with confidence.